Quality Assurance Impact Research


The CSU Student Quality Assurance Impact Research (SQuAIR) project determines the impact of QA professional development and course certification on teaching performance and student success in CSU online courses. It is hypothesized that instructors who complete QA professional development and obtain course certification are better able to design and deliver online courses, more effectively engaging students and resulting in higher grades, improved course completion rates, higher student satisfaction, and ultimately a reduction in equity gaps.

To date, over 2,500 CSU faculty and staff have completed at least one QA training, with 150 faculty now certified as formal peer-reviewers of online courses. As a result, over 130 fully online courses have been reviewed and formally certified as meeting or exceeding quality assurance standards. The QA program also disseminates over 100 standards-indexed exemplars through the CSU Quality Assurance Resource Repository (QuARRY).


Thirteen CSU campuses are participating in monthly online SQuAIR meetings toward determining the impact of quality assurance professional development and course certification on teaching performance and student success in 2018-19 courses. SQuAIR meeting agenda and monthly recordings (October, November, December, January, February, March, April, May)


Professional Development Workshops Completed, Course Certifications, Number of Fully Online Courses for 2016-17, Demographics of Instructors, Demographics of Students Enrolled in Fully Online Courses, GPA, Grade Distribution, Student Survey Data. See Data Reporting Template /Coding Table and Outline for Reporting SQuAIR Results (Template) for further details.

PILOT CSU Campuses, 2016-17

CampusQA LeadFaculty Research Associate
BakersfieldCharlene HuJianjun Wang, Advanced Educational Studies
East BayRoger WenErick Kong, Hospitality, Recreation & Tourism
FullertonMarsha OrrSinjini Mitra, Information Systems and Decision Sciences
San FranciscoBrian BeattyJackson Wilson, Recreation, Parks & Tourism